As a small online only company we accept it is hard for you to get your hands on our products prior to purchasing.

Because of this we willingly accept returns if the product is unused. 

To do this we ask for a 10% restocking fee to cover the costs we incur and cannot recover. These include but are not limited to credit card fees, shipping costs, packaging costs and admin.

Note when we make the refund it isn't the fastest process. Expect this to take between 4 - 14 days. This is frustrating but its somewhat out of our hands.